Contact MimiChat
Email [email protected] for help with MimiChat. Include what you were doing, when the issue occurred, and which browser or device you were using.
Visit the help center for account and call questions, or use our video call troubleshooting guide for camera and microphone issues.
What to include in your message
- Calls or matching
- Tell us which mode you chose, whether you reached the waiting screen, and what happened next. Include the time, device, browser, and exact error text if you saw one.
- Coins or a purchase
- Describe the prompt or purchase you saw. Include the approximate time and a receipt reference if you have it. Keep your full card number, password, and verification codes private.
- Unwanted contact
- Use the report or block option where available. If you need help, include the profile name, approximate time, and a short description. Avoid sending sensitive images or personal information.